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    Wednesday
    Jul152009

    QuickBooks Pro 2009 - error 6123 - after SP1 SP2 install on Vista

    Setup:

    Vista 32bit Home Premium
    QuickBooks Pro 2009
    Upgraded to Vista SP1, then SP2

    Problem:

    When loading up company file in QuickBooks, post SP1/2 installation, we get error 6123.

    I found a solution here: http://community.intuit.com/post/detail/a37tRAeBir3zw9abTJhmjm

    I needed goto the folder options and un hide hidden folders. Then under c:\users\username\app data\intuit - I was able to find the dbstart.log file referenced buried in some folder. Renamed as suggested, restart the QB services/db and then everything works again.

    Wonder how many other things got broken with Vista SP1/SP2 (not to mention, how many hours does it really need to take to install a service pack!!!)? Bring on Windows 7...